Storm Central
Welcome to Huntsville Electric's Storm Central
Storms can strike in any season and sometimes can cause damage that interrupts electric service.
Please use this site to find useful information to help reduce the inconvenience of being without power if a storm disrupts service in your area. Whenever weather forecasts indicate a major storm is approaching, look here for preparation tips and information.
Storm Preparation
The information and tips provided in this page can guide you and your family in preparing for storms and severe weather.
During an Outage
Report an electric service problem/check status
Report an Outage Check Status of an Outage
Outage Information
Information about electric power outages in the Con Edison service area.
Outage Location Map
Power Outage Video Animations
Module 1 - How is electricity delivered?
Module 2 - What causes a power outage?
Module 3 - How does Con Edison respond?
Module 4 - How can I be prepared?
Storm Recovery
Straight talk about restoring electrical service.
Your power is out and that matters to us Safety is our first concern
Skilled employees, dedicated to quickly restore your power An efficient process determines restoration priorities
Common Questions Make safety your first concern
How you can help during a storm or bad weather
FAQ
Frequently asked questions about power outages.
Why do I lose power? How can I help?
What should I do if a household member relies on electric equipment for a medical condition? Why do some people get their power restored faster than others?
My neighbor has power, but I don't. Why? My electric service is out, but my phone works. Why?
Why don't I see repair crews in my area? If dry ice is available, how do I use it?
Links
Many government agencies and other organizations that respond in times of emergencies have a wealth of information on their Web sites.
For information about weather
www.intellicast.com
www.nws.noaa.gov
www.nhc.noaa.gov
www.erh.noaa.gov/okx/climate.html
For information about emergency response